Orion Industries is proud to announce that we are the recipient of Seattle Business Magazine’s 2018 Manufacturing Nonprofit of the Year award. Orion also received this award in 2012, and we are honored to be the first company to repeat as the recipient of the award. Since 2012 we have grown even larger, creating and acquiring new businesses, earning multiple supplier of the year awards from our customers, and more than doubling the impact of our social mission in our community.
Orion is an award winning social enterprise with a mission of helping those with barriers to employment, such as learning disabilities, low income, and mental health barriers. Orion uses operations in its Aerospace manufacturing division and its Contact Center Services division as platforms to teach people job skills through a combination of classroom instruction and
paid training, including mentoring and internship programs.
Orion is a leader in the manufacturing, painting, and finishing, of precision metal fabrication parts, and in the production of wire harness/cable assemblies for the aerospace and defense industries. Orion offers CNC machine fabrication, mechanical and hydraulic assembly, kitting and integration services, and supply chain solutions. Orion supplies millions of precision machined parts and subassemblies to Top Tier OEMs and aerospace customers throughout the world, while offering exceptional quality
and delivery performance. Orion conducts manufacturing operations at both our Auburn and Mukilteo locations, and is certified to the international aerospace manufacturing quality standards ISO 9001 and AS 9100, and is ITAR registered.
Orion also operates a 200-seat state-of-the-art contact center, located in Auburn, and a contact center embedded in Fort Eustis, VA. Our contact center operations offer scalable solutions to meet both inbound and outbound customer needs. Orion’s contact centers are certified ISO 27001, and are HIPAA and PCI compliant. Orion’s contact centers provide support for companies including Microsoft, the U.S. Army, and the Seattle Times. Orion makes customer service and technical support accessible to people with disabilities. Our agents specialize in providing support to those using assistive technologies to overcome visual, communication, and mobility barriers; this includes services provided to those in the deaf community via live video by agents whose native language is ASL (American Sign Language). Orion’s ability to make service accessible through combining
staffing with technology is unique in the industry.